Field Services Engineer-Tactical Radios (JO013124) Doha, Qatar
- In-charge to provide daily technical support to our customers for all tactical radios.
- Provide on the job training for installation, integration, operation and maintenance with required support.
- Collaborate with the customers and maintain high level of confidence.
- Be attuned to customers, maintain good relations between customer and client and be proactive in reporting risks of dissatisfaction.
- Build and strengthen local relationship with customer’s team as well as other local and projects stakeholders.
- Keep up to date the installed tactical radios data base in Qatar.
- Consolidate operational data (OLM/ILM failures, stock level, reliability, etc.).
- Reporting to customer and client's team.
- Report end user/customer’s needs to projects stakeholders.
- Help the program to build proposals and action plans.
- Identify and carry out actions to push the development of services and strengthen the business.