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Field Services Engineer-Tactical Radios

Field Services Engineer-Tactical Radios (JO013124) Doha, Qatar

  • In-charge to provide daily technical support to our customers for all tactical radios.
  • Provide on the job training for installation, integration, operation and maintenance with required support.
  • Collaborate with the customers and maintain high level of confidence.
  • Be attuned to customers, maintain good relations between customer and client and be proactive in reporting risks of dissatisfaction.
  • Build and strengthen local relationship with customer’s team as well as other local and projects stakeholders.
  • Keep up to date the installed tactical radios data base in Qatar.
  • Consolidate operational data (OLM/ILM failures, stock level, reliability, etc.).
  • Reporting to customer and client's team.
  • Report end user/customer’s needs to projects stakeholders.
  • Help the program to build proposals and action plans.
  • Identify and carry out actions to push the development of services and strengthen the business.
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