Customer Service Representative (48932) Edmonton, Canada

Black Cat Blades Ltd. is an Edmonton, AB based manufacturer and distributor of ground engaging tools to international construction, mining and road maintenance industries with manufacturing and distribution facilities throughout the world.

Black Cat Blades is hiring a Customer Service Representative in Edmonton to provide stellar service to their distributors and manufacturing customers located throughout North America.

If you are interested in becoming part of a great team, enjoying great pay and benefits, and having a genuine opportunity to further your career, please read on!

Key responsibilities of this role will include:

  • Order management
  • Stock/product knowledge & availability
  • Account management
  • Superior customer service delivery.

If you have 2-5 years of customer service experience and the ability to work in a team or individually, we want you! Black Cat Blades is looking for someone who is prompt, reliable, and has excellent communication and time management skills. Our ideal candidate is skilled in the use of MS Office products, and will have the ability to produce work in a timely, professional manner using a customer database system. You will have a strong aptitude for learning, the ability to master product and industry knowledge, and will be a self-motivated, driven individual.

In addition to a stimulating, team-driven, entrepreneurial workplace with advancement opportunities, Black Cat Blades offers an attractive salary

You can look also look forward to a range of outstanding benefits including:

  • Comprehensive group benefits plan as well as medical and dental;
  • Employer Matching RRSP plan;
  • Company profit sharing;
  • Healthy Work/Life Balance - no weekend work!

Best of all you'll be joining a respectful organization focused on the safety of their staff, as much as on the quality of their product. Please see employee testimonials here:

Why Black Cat!

Black Cat Blades is a growing and innovative company that values each employee’s contribution to their team, and offers incentives and rewards programs to recognize great work!