Account Executive/Outside Sales Representative (43731) Cleveland, Ohio

Salary: 50/50 Split

Position Details
Job Description
Cox Business is building an elite sales team responsible for selling bundled telephony, data, and video solutions to small and mid-sized business clients in the service area. Reporting to the Manager of Outside Sales, the Account Executives (Retail) is responsible for selling products including data/transport solutions (Internet, Ethernet), VoIP solutions (SIP Trunking, IP Centrex), and software-as-a-service.

Cox Business is looking for dynamic, results-oriented representatives with the ability to build and maintain on-going relationships with existing clients through the entire sales cycle. Account Executives, with responsibility for meeting ambitious sales goals, work in a fast paced and supportive organization looking to grow revenues quickly. Representative should be self-directed with the ability to drive for desired results through prospecting new clients and making initial contacts through multiple channels. Responsibilities also include client retention and growing the business through cross- and up-selling to existing clients.

Primary Responsibilities
Drive Business Growth
Work independently in the field 70% of the week or more, including time at client sites

Sell complex telephony (e.g. business phone services, toll-free services), data and video services, and Internet bandwidth (e.g. optical Internet) to small and mid-sized clients

Grow the business through developing and maintaining sales plans for own territory and for each account, including identifying new prospects using multiple sources of sales leads

Make sales presentations to customer decision makers. Use solution selling techniques to leverage the position of Cox and the communications products it offers and to educate and influence customers

Manage and maintain required pipeline and forecast data

Negotiate pricing, products, and promotions with new customers

Build Customer Relationships
Build relationships with prospective customers to develop sales opportunities and set appointments to understand their business

Strengthen relationships with existing customers by providing quality customer service, developing future business opportunities, and gaining referrals

Maintain customer database by recording all activities, transactions, and communications with customers

Participate in internal meetings to create product packages, sales processes, communicate and coordinate sales, report on sales activities, implement new products, solve problems, and keep up-to-date with information about Cox

Collaborate with sales engineer and sales support team to determine appropriate solutions to meet customers needs, including assessment of ROI

Minimum Requirements
1 year business-to-business outside sales experience including quotas and cold calling
Valid state drivers license, good driving record, reliable transportation
6 months experience using a computer
High school diploma or GED equivalent
18 years of age or older
Eligibility to work in the United States

Preferred Qualifications
3 years business-to-business sales experience with quotas
1 year telecommunications sales experience
Knowledge of local telecom market, local contacts
Post-high school education in a related field

Cox Communications values employees as our most important resource. We invest in the success of employees and their families by offering a variety of benefits programs. A few selected benefits include:
YourWealth: 401K plan and pension plan
YourHealth: medical, dental, vision, prescription drug, long-term disability and flexible healthcare spending accounts
YourLiving: short-term disability, personal leave, adoption assistance and long-term care insurance
YourCareer: mentoring and training opportunities

About the Company
Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, and telephone services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves more than 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and new media advertising.
Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For seven years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; for five years, Cox has ranked among DiversityInc's Top 50 Companies for Diversity, and the company holds a perfect score in the Human Rights Campaign's Corporate Equality Index. Cox is an equal opportunity employer. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at and

How To Apply