This position is no longer open for applications

Team Leader

Whitby

£8.00 - £8.50 

Permanent Role

Castles Hospitality and Catering division are looking for a confident team leader that prides themselves going the extra mile working in the restaurant in a beautiful hotel based Whitby. This is a permanent role with hours throughout the year. As a front of house team leader you need excellent customer service and enjoy working in a fact paced environment, participating in serving awarding winning food to a high standard.

Duties 

• Ensuring staff are happy, aware of what tables they are covering and helping to train them to a high standard.
• Handling complaints from both customers and staff
• Working as part of the team in the restaurant to serve food and ensure all customers are happy.
• Ensuring all staff are working efficiently and helping to delegate duties. 
• Being a station leader during large events such as weddings to help to day run smoothly. 
• Report any feedback, both good and bad to management

Requirements 

• Previous experience in a team leader or supervisor role is advantageous or someone that is keen to go the extra mile and step up to the challenge. 
• Excellent customer service
• Previous experience working in the hospitality sector ideally in a hotel or a restaurant
• Being a hands on team leader, ensuring you work along side staff to give the best customer service possible
• Report any feedback or issues to management
• Happy to work some evening and weekends

The Benefits

• The opportunity to work for a high end hotel in a beautiful location 
• Uniform provided
• The opportunity to progress within the role and the company 
• Free parking
• A permanent role which offers hours all year round
• Reduced rates to use the facilities at the hotel.

About Castle: we deliver a market leading service and build trusted partnerships with our clients and candidates. Established for nearly 50 years, the backbone of our success has been based on our honest, straight forward and tailored approach across the Yorkshire region. Our Head Office has been in Scarborough since 1966, we also have offices in York, Leeds; and employ 20 expert staff.

Refer a friend for this job and you could be £50 up!

At Castle we recognise and appreciate the value of high quality candidates – so it’s only right that we reward the people who introduce them to us. Simply refer a friend to us, and if we find them a permanent or temporary position we’ll reward you with a shopping voucher.

Here’s how it works:

• Your friend should not be already registered on the castle candidate database
• If we place them into a temporary assignment and they work for 100 hours, we will give you a £25 shopping voucher
• If we find them a permanent job – or a 12-month contract – we’ll give you a £50 shopping voucher (after 6 weeks’ service)

That’s it – and there’s no limit to the number of people you can refer to us. The more the merrier. So send us your referrals!

CONTACT: 

Please call Sophie on 01723 500643 or email on sophie@castle-employment.co.uk for more information