This position is no longer open for applications

Receptionist

We are recruiting for a Receptionist based in the York, North Yorkshire area on a permanent full-time contract within a hospitality environment.  The successful applicant will be providing outstanding levels of customer service to all guests whilst ensuring that all Company rules and procedures are strictly adhered to in the admission of customers.  £19,000pa and provides Live In opportunity if required.  This position is full-time hours working in a rota 5 days over 7, including some weekend.  The hours vary from 7.00am – 3.00pm, 3.00pm – 11.00pm working 40hours a week.

Responsibilities:

To provide an outstanding level of customer service to all guests whilst ensuring that all Company rules and procedures are strictly adhered to in relation to the admission of customers.

You will be required to work 5 days over 7 including weekends.

• Meet and greet customers, show them to their destination
• Checking guests in and out
• Taking Cash and card payments
• Ensure that all customers are dealt with in an efficient and courteous manner
• Answering Switchboard and dealing with customer service queries
• Some inputting/office duties as and when required

THE REQUIREMENTS:

• Excellent customer service skills
• Courteous and friendly outlook
• Good grooming and presentable dress
• Front of house/reception experience in previous roles
• Team player
• Flexible attitude
• Pro-active approach, able to work autonomously
• Able to communicate on all levels including senior management
• Good IT skills in normal Microsoft applications (Word, Excel,)
• A positive and upbeat attitude
• A high level of personal integrity
• A strong work ethic with a passion for exceeding expectations
• Show respect and appreciation to all
• Encourage and contribute toward a culture that supports everyone to be the best that they can be

For further details please contact Tina Tout at Castle Hospitality on 01904 405251 or email your CV to tina@castle-employment.co.uk