This position is no longer open for applications

Castle Hospitality division are currently recruiting for a Live in Kitchen Manager position based on the outskirts of Whitby. This role is based in a beautiful bespoke country inn with beautiful views, offering excellent local food including an awarding winning local pie. The rooms are personal and finished to a high standard which is a theme throughout the Inn.

The role is to help ensure the overall smooth running of the hotel and requires multi-tasking that can include Managing the Kitchen, serving drinks, working on Reception, administration (e.g. job interviews, building social media profile), in the kitchen or dealing with suppliers. Training staff to a high standard will be a big priority, building great relationships with customers and staff.

Roles and Responsibilities

Managing service from Kitchen staff to Front of House aided by a capable team.
To be hands on in the kitchen and help out when required, working with the team at busy times
Maintain effective communication, at all times, among the team and owners to ensure all staff are aware of their daily responsibilities.
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
Assist and manage in keeping the hotel clean and tidy, at all times
Deal with customer complaints in a professional manner
Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities
Complete daily administration tasks as required
Manage, and delegate to, team members tasks that need to be done to ensure the smooth running of the hotel and restaurant
Monitor and oversee maintenance issues as requested and liaise with third-party contractors as required
Be accountable for all relevant product delivery and stock management including setting stock levels, checking, counting, storage, reconciliation and loss investigation
Contribute to weekly staff rotas and raise/address any issues with owners
Complete all required health and safety/fire checks on time
Be responsible for evacuation, in cases of emergency, acting as first point of contact for the team, guests and the emergency services
Report any security issues to the hotel directors immediately
Take responsibility for extra management tasks, as required
Maintain personal knowledge by completing in-house training and workbooks
Always adhere to all company policies and procedures and ensure compliance with licensing laws, health and safety and other statutory regulations

The Requirements
This is a live-in position, offering a self-contained 1 bedroom flat
Previous Senior Kitchen or Head Chef experience within the hospitality sector
A strong back ground in Kitchens, hospitality or leisure sector
Qualifications in hospitality would be beneficial
Comfortable working in a hands-on position.
Good Work ethic
A Calm & Can Do Attitude
Excellent Customer Service Experience and prepared to go the extra mile for guests & customers
Own transport preferred due to location

The Company
Award winning 4-star inn priding themselves in good customer service, food and beautiful rooms
Rural locations on the outskirts of Whitby
10 En-suite bedrooms in an idyllic setting
Independent family run inn with a small friendly team
The Benefits

A live-in position with a self-contained 1 bed room flat
In a beautiful rural village setting
Up to Assistant salary depending on experience
Working for a very successful awarding winning country in
A full time permanent positions working all year round