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Customer Service Advisor
 

Customer Service Advisor (293179A) Bristol, England

Salary: GBP20400 - GBP22440 per annum + Benefits

Customer Service Advisor         Bristol               Fixed term contract       £20,400 - £22,440 pa d.o.e. + benefits

Great opportunity for customer service advisor in fast paced role with forward thinking training company. 

The Role

As Customer Service Advisor you will be the first point of contact for potential customers, helping them start their work based learning journey.  Your duties will include:

  • making appointments for potential customers
  • checking eligibility of prospective learners
  • signing up learners through digital enrolment process
  • answering queries about courses & qualifications
  • sending confirmation emails / reminders
  • compiling and running reports as required

This role is a fixed term contract.

The Company

Our client is one of the top performing and fastest growing training companies in the UK. With their success built upon tailored solutions to meet the specific needs of employers and employees, they serve a rapidly expanding customer base across the Active Leisure, Hospitality, Retail, Business & Commerce and Health, Care and Early Years sectors. Their dynamic growth is set to continue as they offer new training and employment programmes, focusing on the provision of Apprenticeships and commercial training for all.

The Person

As Customer Service Advisor you will have a Call Handling / Contact Centre experience in a similar phone based environment (business admin. / call centre ).  You will also have:

  • a polite, confident and friendly telephone manner / ability to build relationships
  • experience of results orientated / pressurised environment.
  • B2C and B2B experience
  • good working knowledge of MS Office (Word, Excel, Outlook)
  • attention to detail / ability to learn quickly
  • excellent administrative and organisational skills.

This role is a fixed term contract.

If you wish to be considered for the role of Customer Service Advisor, please forward your CV quoting reference 293179A.

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK 

Applications are invited with experience in: customer service advisor contact centre adviser call centre apprenticeships training education B2B B2C MS Office administration office jobs Bristol jobs fixed term contract

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