This position is no longer open for applications

Customer Service Assistant
 

Customer Service Assistant (293310A) Plymouth, England

Salary: GBP17500 - GBP23500 per annum + benefits doe

Customer Service Assistant               Plymouth         £17,500 to £23,500 p.a. + benefits d.o.e.

 Proactive multi-tasking Customer Service Assistant for Plymouth based warehousing and logistics company

The Role

 As Customer Service Assistant you will be the face of the company and its clients presenting a professional image at all times. Working within a small customers services team your responsibilities will include:

  • answering / redirecting calls, emails and website chat
  • meeting and greeting customers and visitors
  • covering the helpdesk and resolving queries promptly
  • liaising with our clients to resolve their customers queries
  • other general administration tasks as required

 The Company

Our client is a leading provider of warehousing and logistics for ecommerce clients across the UK. They provide outsourced customer services to clients to help them look after their customers efficiently.  They have grown and established themselves as a professional fulfilment company with a strong focus on individual client requirements and customer service.  They use their knowledge to enable small companies to grow successfully online and build their brand without the cost and hassle of maintaining a warehouse, managing stock and processing orders.

 The Person

As Customer Service Assistant you will have some experience in a similar customer service role.  With excellent customer service skills and a good attention to detail you will also have:

  • excellent verbal and written communication skills
  • knowledge of Excel and Word
  • ability to multi-task and react quickly to enquiries

If you wish to be considered for the role of Customer Service Assistant, please forward your CV quoting reference 293310A.

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: customer service assistant front desk reception warehouse communication helpdesk office job outsourcing fulfilment stock orders Plymouth

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