IT Helpdesk - Trainee (293395A) Bath, England
| Salary: | GBP18000 - GBP22000 per annum + benefits |
IT Helpdesk – Trainee Bath £18k to £22k + benefits
Train for an IT Helpdesk / Application Support role in beautiful Bath
The Role
As IT Helpdesk – Trainee you will join an expanding support team to meet the needs of a growing customer base. You will provide remote technical support to external customers via a ticketing system, assisting them with the company’s cloud-based application. Full training will be provided.
The Company
Our Bath based client has a cloud-based SAAS application and an expanding global user-base. This application helps control costs across organisations giving accounts teams complete real-time visibility of any purchases their colleagues are making. As the company grows, the requirement to provide high-quality support increases and you will be joining an expanding company at a very exciting time.
The Person
As IT Helpdesk Support Assistant you will ideally have some customer support / technical support experience. With strong communication skills, an aptitude for problem solving and a desire to help customers, you will also need a strong desire to learn about new applications & technologies, together with an understanding of the following:
- Windows 7 / 8 / 10
- Windows Server 2016 / 2012R2 / 2008R2
- TCP / IP networking
- Remote Desktop
- SQL / Access Databases
- IT Security
If you wish to be considered for the role of IT Helpdesk – Trainee, please forward your CV quoting reference 293395A
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: IT helpdesk trainee IT support assistant technician junior IT application engineer computer technology communication technical support role digital Bath