This position is no longer open for applications

User Experience Writer
 

User Experience Writer

Reference: RBS1JP00013067

Type: Contract

Location: Bristol, England

Industry: Banking

 Alexander Mann Solutions (AMS) is the world’s leading provider of Talent Acquisition and Management Services. We deliver award-winning solutions to over 65 outsourcing clients and consulting services to hundreds more. Our contingent Workforce Solutions (CWS) service acts as an extension of our clients’ recruitment team and provides professional interim and temporary resources.

Our client is a well Known Corporate and Institutional banking organisation with headquarters in Central London and several other global locations; Providing Finance and Risk Solutions as well as Trading and Flow Sales to global financial institutions, investors, counterparties and corporate customers on a day to day basis.

On behalf of this organisation, AMS are looking for a User Experience Writer for a 3 month initial contract based in Bristol.

Purpose of this role:

As a User Experience Writer, you’re an advocate for design in the bank, working to shape customer and colleague experiences by crafting useful, meaningful text that helps users complete their desired tasks. You help set the standards for content and drive cohesive narratives across multiple platforms and touch points.

You work with people in a variety of UX design-related jobs including solution designers, interaction designers, researchers, product managers, software developers and marketing. Collaborating with each, you strive to establish coherent use of language and apply the approved brand tone of voice across platforms.

You also work with stakeholders from products teams, legal and compliance to make sure your content is factually correct. You regularly use empathy, logic and hard data to inform content choices. And you look to customer research to mould your content into something that all customers understand. 

Accountabilities and Responsibilities:

  • Write clear, concise, on-brand content for customer facing, digital interactions.
  • Collaborate with solution designers, UX designers, researchers, and business SMEs to understand content requirements.
  • Develop copy for early stage prototypes in collaboration with UX colleagues.
  • Manage content through extensive sign off processes.
  • Deliver content to development teams and collaborate with them throughout the build phase.
  • Work with UX writing colleagues to improve writing tools, content delivery processes and generally raise the profile of content writing within the organisation.

The Candidate:

In order to be successful in this role you will possess all or some of the below criteria:

  1. Experienced Copy writer with a UX/ Digital background
  2. Experience with writing end-to-end processes
  3. Strong Stakeholder management skills

 

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our sourcing specialists now.

Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business