General Manager (gm1) Derby, England
Salary: | GBP50000 - GBP60000 per annum + benefits |
Overall Purpose: |
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To ensure the branch achieves agreed profitability and working capital targets whilst ensuring that service level and contractual commitments are fulfilled.
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Key Responsibilities: |
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· Strategically develop the business to achieve and exceed targets. · Analysing branch performance with Branch Management, focusing on and driving KPI’s for the business as below I. WIP Validity II. WIP write offs / Nil value invoices III. Low margin invoices (less than 25%) IV. Low margin customers (less than 30%) V. Labour productivity (less than 85%) VI. 90 day+ debt · Setting branch budgets/targets with Branch Management & line managers · Support Direct reports in the control and management of all financial aspects of the workshops in line with agreed budgets, including labour, stock, purchased materials and working capital. · Reporting process, sales figures on individual divisions to line managers. · Presenting long term opportunities of the region. · Ensure that direct reports have clearly defined roles and objectives and that they are developed and motivated to achieve the required standards of performance. · Encourage direct reports in their development and management of sound and efficient customer and supplier relationships at all levels of the business. · Ensure effectiveness of ISO Quality Management Systems · Promoting an efficient working environment through good housekeeping. · Ensure high level of customer service from both branch management teams. · Identify, initiate, plan and drive continuous improvement processes. · Promote Health & Safety and good housekeeping in an efficient working environment, reporting all cases of non-conformance.
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Relevant contacts in relation to Key Responsibilities: |
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Internal: Sales, Finance, HR, CI,QHSE External: Customers, Auditors, Suppliers, Group Directors, Board Members. |
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Person Specification – Qualifications: |
· Minimum Vocational / Academic qualifications required are GCSE (or equivalent) English Language and Mathematics.· Modern technical or commercial apprenticeship, a level or relevant NVQ level 3 or equivalent, IOSH Managing Safely. |
Person Specification – Skills & Knowledge: |
· Knowledge of industrial Consumables / MRO and products and their applications· Proficient user of windows based programmes. Experience of fully system based sales order processing and stock management systems. · Demonstrated leadership and vision in managing staff groups. · Excellent interpersonal skills and a collaborative management style. · A demonstrated commitment to high professional ethical standards. · Ability to challenge and debate issues of importance to the organisation. · Persuasive with details and facts. · Delegates responsibility effectively. · Excels working in a diverse and fast pace environment. § Resilience and tenacity. § Ability to deal with customers effectively and promote strong company image. |
Person Specification – Experience |
· Excellent communication skills both verbal and written. · Analytical and problem-solving skills. |
Person Specification – General Requirements |
· A solid technical background in electro/mechanical engineering · Competent in fabrication build/design or turn- key projects working to BSEN1090 · Demonstrable commercial awareness and market knowledge. · Needs to appreciate and understand company values and be able to translate them into actions and procedures which meet the needs of his/her part of the organisation. |
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