Analyst, Credit/Collection (1182BR) Seneca Falls, New York
WORK HOURS – 8 AM TO 5 PM
PURPOSE OF POSITION:
Direct contact with customers for the collection of Domestic, Canadian, and International accounts. Must be able to decipher problems pertaining to non-payment of invoices and to address the problem to the correct FSS Unit. Must be able to analyze financial statements, trade reports, and references to determine the credit worthiness of established and potential customers.
- Determine credit worthiness to approve Domestic, Canadian and Export orders within assigned authority levels by using the following tools: Dun & Bradstreet Credit Reports, forecast programs, Financial statement analysis, Trade reports, References, etc.
- Analyze credit worthiness of customers for orders that exceed authority level by analyzing and furnishing supporting documentation as well as a recommendation to the next higher authority level.
- Analyze terms and conditions on orders and gain proper divisional acceptance for extraordinary terms.
- Establish current credit limits to maximize sales and minimize losses.
- Review credit hold program and analyze potential impact of releasing orders from credit hold.
- Notify responsible analyst and unit if order can not be released and what needs to be completed/performed before order can be released from credit hold.
- Utilize the GetPAID application within an assigned portfolio to perform collection functions and to make proactive contact on large dollar invoices to improve and maximizecash flow.
- Work with all units to control shipments to delinquent accounts to limit potential bad debts.
- Evaluate and discuss with Credit supervisor, Unit Controllers, and Sales all potential bad debts. Analyze, recommend, and establish an action plan to minimize losses.
- Through investigative questioning, obtain complete details from the customer on any disputed item (short payments, overpayments, deductions) and distribute the item to the appropriate Unit contact.
- Provide customer service by assisting in the reconciliation of accounts.
- Schedule and facilitate Significant Issues meetings with Unit Controllers.
- Knowledge and ability to produce, maintain, and distribute various reports as required.
- Review various A/R spreadsheets to analyze and summarize significant shifts in the payment habits of customers.
A.A.S. in Business with minimum two years credit/collection experience OR
Five yrs credit/collection experience, two credited business courses, must include Accounting I.
Excellent communication skills both written and oral.
Prior knowledge of AS400 a plus.
Prior knowledge of GetPAID a plus.
Must be enthusiastic and a team player.
Must be able to multi task.
International Business knowledge a plus
International experience with bilingual requirements