Multilingual Service Desk Analyst (German and Dutch speaking)
Salary: GBP20000 - GBP23000 per annum
Title: Multilingual Service Desk Analyst (German and Dutch speaking)
Salary: £20,000 - £23,000 (experience dependant) + 7.5% shift allowance
Due to increased business, a leading organisation based in Barnsley are currently seeking a Multilingual Service Desk Analyst to join their team. This is a fantastic opportunity, for someone with fluent English, Dutch and German language skills and experience in an IT helpdesk role, to join a successful and growing business.
The post-holder will be responsible for providing service desk based support in an efficient and customer focused manner; providing a customer focused service which is responsive to the customers needs.
Responsible to the Service Desk Assistant Manager for carrying out front line support via the service desk including:
Who we're looking for:
We are looking for someone with fluent English, Dutch and German language skills with proven telephone based customer service skills and an excellent knowledge of IT systems. Ideally you will have previously worked in an IT helpdesk environment with an ITIL awareness, SDI Service Desk Analyst accreditation and Microsoft certification. You will need to have a technical ability in order to assist in resolving problems, knowledge of network communication technology and network administration and an ability to manage internal and external relationships.
The successful candidate may be required to undertake an enhanced CRB check and ideally will possess their own transport.
A leading organisation in their field.
Monday to Friday, 37.5 hours per week with shifts worked between 6am and 8pm.
Please check the job details, then fill in your details below and click "Submit now".