SMB Account Exec - Cox Business - Outside Sales exp preferred (44922) San Diego, California

Position Details
Promotes, sells, and retains commercial business solutions for voice, data and video to SMB level customers.

General Sales:

*Sell bundled telephony, data and video products to existing/new commercial business customers based on assigned revenue targets.
*Renew, retain, and up-sell existing commercial business customers.
*Understands communication needs of business customers to determine appropriate solution.
*Develops and maintains relationships with customers.
*Sells within the product pricing and campaign structure authorized.
*Work with support personnel to determine appropriate solutions where necessary.
*Serves as main point of contact with customer ensuring customer satisfaction through the entire sales cycle.
*Remains current on technical information regarding Cox's products and services as well as the competitive landscape.
*Maintains consultative sales and negotiation skills through ongoing training and development.
*Enters sales opportunities into sales database.
*Forwards ROI assessments to appropriate manager when required.
*Provides regular updates to direct supervisor, stakeholders, and others as needed, including requested reports.
*Delivers sales presentations to customers and prospects.
*Interacts with Sales Managers and Sales Director with regard to account forecasting.
*Works with Enterprise Legal & Regulatory to alter contracts as necessary.
*May respond to requests for Proposals and Requests for Information in a timely manner.
*May act as a liaison between customer and Cox departments as it pertains to the pre and post sales cycle.
*Works with Sales Director to manage the system's channel portfolio effectively.

Typical Training / Experience - Typically requires BS/BA or Associates degree in related discipline; Generally 1-3 years of experience in related field; certification is required in some areas OR MS/MA and generally 1-3 years of experience in related field. Certification is required in some areas

Dept/Org Scope & Impact - Fully competent and productive professional contributor, working independently on larger, moderately complex projects/assignments that have direct impact on department and area results

Problem Complexity - Performs full range of standard professional level work that typically requires processing and interpreting, Identifies problems and possible solutions and takes appropriate action to resolve more complex, less clearly-defined issues.
Demonstrates skill in data analysis techniques by resolving missing/incomplete information or inconsistencies/anomalies in more complex research/data

Autonomy - Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues; Work review typically involves periodic review of output by supervisor and/or direct 'customers' of the process

Knowledge - Possesses and applies a broad knowledge of principles, practices, and procedures of particular field of specialization to the completion of moderately complex assignments. Solid knowledge of organization's technologies and practices

Influence/People Leadership - May provide general guidance/direction or train junior level support and professional personnel

Cox Communications and its subsidiaries are Equal Opportunity Employers. We have a tradition of encouraging a wide diversity of talents through a broad range of hiring practices. Please note those individuals submitting resumes online or by mailing a resume are not considered an applicant for employment until a signed employment application form is completed, usually at the time of interview.

For more information about Cox Communications and its subsidiaries, please click here
www.cox.com, www.coxmedia.com, www.coxbusiness.com.

Statement to ALL Third Party Agencies and Similar Organizations:
Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

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