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Retail Customer Advisor - top retail brand

Retail Customer Advisor - top retail brand (15244234/001) Chelmsford, England

Salary: bonus, holiday, product discount etc.
Love retail? Enjoy knowing you have provided customers with the right solutions? Want to be a part of a team that is passionate about technology and has a track record of delivering fantastic customer service? Then read on!

We are looking for someone to join our top retail technology client, in their Expert Customer Service Retail Team.

Role overview:
•This is a permanent role
•The hours are every Wednesday to Sunday for 6-8 hours each day however the ideal candidate should be flexible
•The role is based in Chelmsford
•The training is second to none and the support you receive is from day one
•The benefits include 27 days holiday, a great basic pay, a very achievable bonus structure and opportunities to win competitions such as overseas trips for top performers as well as a generous staff discount.

The role:
•After completing a comprehensive 2 day induction programme at Head Office, you will qualify as an Expert! Once you are confident with using our technological devices you will be demonstrating our product range daily in innovative ways.
•You will be working in a dynamic, high-speed environment, where you will be responsible for demonstrating our technology with our customers and retail partners.
•We’re looking for someone to join us who can sell based on understanding the needs of their customer and finding the right products for them, whilst also ensuring a great environment for our customer’s journey.
•You will have a keen ability to develop and maintain good customer relationships, along with store managers and colleagues.
•You’ll have full responsibility of your own Point of Sale and displays, ensuring these are correctly priced and are enticing to our customers.
•As part of this role, you will have to submit reports and keep in contact with line managers and the wider business.
•Not only will you do all of the above, we need someone passionate, who will explore different ways of pushing boundaries in order hit, deliver and exceed on all sales targets.
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Skills and Experience required;

•You will have customer service experience and experience in dealing with customers ideally in a retail environment
•You should demonstrate a great ability to work as part of a team, and have a talent for influencing to get the right decision.
•You will be able to liaise confidently, professionally and be able to sell a luxury brand by demonstrating it to the customer, establishing their needs and selling them a suitable solution.
•You will be able and happy to work to targets and be self motivated.

If this sounds like you and you’re ready to deliver passion and enthusiasm then do the right thing for your customers and apply now.
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