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Application Production Support Specialist

Job Description:

Application Production Support Specialist Summary:

Signature Consultants has an opportunity for an Application Production Support Specialist.  The ideal candidate will have the ability to rationalize the impact of multiple concurrent issues/requests and prioritize work accordingly and have an independent sense of motivation to continuously improve themselves and their environment.  The candidate should have an intuitive problem solving ability which leads to solution alternatives that reflect the analyst’s diverse foundation of knowledge, skills and experiences and possess the confidence, focus, and adaptable communication style required to effectively coordinate restoration efforts for high-impact technology incidents. 

Responsibilities:

  • First point of contact for business requests and reported impact
  • Monitoring and alerting of critical trading system environments
  • Release implementation and post-release testing
  • Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
  • Troubleshooting of complex systems issues
  • Proactive identification and resolution of problem hotspots
  • Development of tools and driving efficiency/stability improvements
  • Accurate tracking of support effort to enable effective management reporting 
  • Enforcement of change management policy

Technical Skills:

  • Operating systems: Solaris, Linux, Windows 
  • Scripting languages: Unix Shell, Perl, Python 
  • SQL (Intermediate level: multi-table joins, grouping results, etc.)
  • Grid computing and batch management 
  • Well rounded understanding of infrastructure disciplines (network, server, storage, messaging) 

Business Expertise:

  • Product knowledge – Fixed Income, Currencies, Commodities, Credit, Mortgage-backed Securities, Interest Rate Derivatives 
  • Electronic trading and exchange connectivity 
  • Market data distribution 
  • Risk delivery 

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the sixth consecutive year, Signature was voted as one of the “Best Staffing Firms to Work For” and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 25 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients’ technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com.

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Signature Consultants is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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