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Business Systems Analyst

Business Systems Analyst (916952FK) Waterford, Republic of Ireland

Business Systems Analyst / Co. Waterford, Ireland

Reference:    916952FK
Sector:          Technology
Location:       Co. Waterford
Start:             ASAP
Duration:        6 months +
Job Type:        Contract

Introduction:
Our client is one of the fastest growing technology & services companies in the country and they are currently looking for a Business Systems Analyst.

The BSA will provide technical support and advice on business processes and systems issues in both run mode and development of new processes. BSA's are liaisons between operations and other areas such as IT to ensure sound business solutions are formed and implemented with quality

The Business Systems Analysts III will provide technical support and advice to the Client Relationship Managers, Service Managers and/or Operations Executives on business processes and systems issues in both run mode and development of new processes/support. BSA III’s may also become key resources potentially available to support new clients through block conversions.

Analysts are liaisons between operations and other areas such as Information Technology, Finance, Marketing, etc. to ensure sound business solutions are formed and implemented with quality. BSA III’s are responsible for facilitating the flow of ideas and information between departments.

Role:
• Facilitating business need identification
• Completing research and providing analysis as needed to support Management in decision making
• Developing and executing proposed business and technical solutions
• Developing business requirements for the business/technology solutions that will allow the client and internal customer departments to become more efficient and effective
• Estimating implementation costs and efforts
• Documenting flows and procedures for Performance Quality as a results of implementations
• Ensuring quality of solutions delivered (leading user acceptance testing)
• Identifying, developing and executing continuous improvement opportunities
• Other support to operations areas as identified

Skills / Experience:
• A bachelor’s degree in Computer Information Systems, Business Administration, or a related field; or a second level education and equivalent work experience in business analysis and application development
• Excellent written, oral and interpersonal communication skills
• Customer service skills with strong relationship management skills with the ability to interact positively and successfully with all level of associates and managers to meet business needs
• Excellent working knowledge of PC, client/server, and network environments
• Microsoft PC software experience (i.e., Excel, Word, Access and Project)
• 5+ years’ work experience or an education in systems or quantitative analysis and business solutions development
• 2+ years’ experience in annuities, life insurance, financial systems, mutual funds, or financial services experience
• Willingness to develop industry-related knowledge

Nice to have:
• Working knowledge of SQL databases and query language preferred
• Experience in project management and/or client/block conversions preferred

 

 

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