Phone Based Account Manager/Inside Sales €35k-€45k (SP743) Dublin South, Republic of Ireland
| Salary: | EUR35000 - EUR45000 per annum + 14% Bonus + VHI + Pension |
Telephone Based Account Manager/Inside Sales - €35,000- €45,000, South Dublin
Function: Business Commercial Sales
Reporting to: Inside Sales Manager
Role Description:
- The role is responsible for maximizing results within their portfolio, including sales and profitability – deliver on monthly, quarterly and annual targets.
- These portfolios consists small and medium customers across various industries (both bulk and card sales).
- The main activities of the role is to deliver results through the campaigns and activities that is developed by the team and supports the main responsibility for the sales rep.
- Handle incoming matters from customers and Customer Service.
- The main communication tools are telephone, e-mail, direct marketing by post or e-mail, our website and eventually online-meetings.
- Develop ability and knowledge by sales training and role-play, be a part of develop campaigns and activities and potentially also be responsible for some.
- Close leads from outside sales, RSO and digital sales/marketing by means of telephone, email and potentially chat/video.
Role Responsibility:
- Maximize sales and profitability on portfolio.
- Increase share of wallet on existing customers.
- Execute on sales strategies –Focus on TCO and added value for CKE and our customers.
- Cooperate with outside sales in driving implementation of contracts (Sub-contractors, Share-of-wallet, B2E sales, etc.).
- Make daily use of CKE sales methodology (e.g. Challenger sales, product training, systems, tools and templates).
Requirements:
- Higher relevant education (business administration, economics, industrial engineering, sales/marketing, etc.)
- Relevant practical experience can compensate for lack of formal education.
- 2-3 years' experience in a similar customer service/telesales role.
- Very Strong customer focus.
- Excellent telephone manner.
- Fluent English.
- Proactive attitude towards Sales.
- Ability to prioritize and work under pressure.
- Excellent communication both written and verbal.
- Strong Team player.
- Able to solve complex customer issues in a diplomatic manner.
- Demonstrate a willingness to assist / support other team members.
- Computer literate in Office / Excel / E-mail.
Package on Offer:
- Basic salary of between €35,000 - €45000 DOE + 14% Bonus/Commission.
- Pension.
- Private Healthcare.
- Free gym membership.
- 21 days holidays.