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Client Services Administrator

Client Services Administrator (cjs5844) Brighton, England

Client Service Administrator
Woodingdean
£16,500
Hours: Full Time 37.5 hours per week (3 days per week 9am-5pm and 2 days 11.30am – 19.30pm) with 2 Saturday per month 10.00am-14.00pm (time taken back in lieu)

If you are looking for a new role in an office-based environment where you can kickstart your career, then this is the role for you! As a Client Service Administrator you'll enjoy the benefits of working under a large and successful organisation that provides the support necessary to help you progress and develop your career.

Benefits: Private medical insurance, death in service, excellent pension package and outstanding training opportunities
Responsibilities:

• Respond to emails from clients
• Deal with client queries over the phone
• Book client appointments
• Diary management
• Complaint resolution
• Updating the CRM
• Follow up on call campaigns
• Liaising with other departments
• Ad-hoc project work
• Work to KPI’s and SLA’s within a FCA regulated environment

The right candidate will have the following skills and attributes:

• Proven telephone customer service experience
• Excellent IT skills
• Great attention to detail
• Self-motivated and pro-active
• Excellent telephone manner

To ensure that you don’t miss out on this opportunity then please apply today or call Christina on 01273830499!

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