Automotive Service Administrator (cjs5867) Brighton, England
Automotive Service Administrator
Crawley
£20,000 - £23,000 depending on experience
Hours:
Salary 45-hour week: Monday to Friday 08:00 to 17:00, 1 in 4 Saturdays 07:00 to 13:00
Immediate start option available
Benefits:
Company pension scheme, staff referral scheme (earn up to £250 when you referred someone who passes their probation period), death in service, cycle to work scheme, extensive training and a special gift on your birthday.
Are you looking for a role within a highly reputable company within the automotive industry?
If so, we are currently recruiting for a Service Administrator who has strong administrative abilities and previous experience in the automotive industry.
Responsibilities:
- Maintain a good working relationship with customers by answering the telephone and responding to any queries within the target set by the Company to ensure repeat business.
- Ensure service bookings received by e-mail are processed
- Invoice queries / order numbers
- Covering service reception as and when required
- Monitor VHC process / lost sales
- Provide assistance to the Service Manager as required to ensure the smooth running of the service desk
- Ensure that customers who are waiting for their vehicle are comfortable
Requirements:
- Automotive experience essential
- Service administration experience preferred over sales administration
- Excellent communication skills, both written and verbal
- Highly organised
- Strong customer service skills
If you are interested in this position, then please apply by 23/05/2019 to ensure that you don’t miss out on this opportunity!