Customer Support Administrator (5983) Worthing, England
| Salary: | GBP19000 - GBP21000 per annum |
Customer Support Administrator
Salary: £19k – 21k DOE
Location: Worthing
Hours: Mon-Sat 9am-17.30 (5 days per week)
Do you want to work in a fast-paced environment where you can offer customers outstanding service within a family run and friendly organisation?
You will already have a strong background in sales administration and customer service with a strong work ethic and can effectively prioritise.
Responsibilities:
- Dealing with customer queries by phone, email and correspondence
- Deal with the customer journey from customer enquiry to the delivery of goods
- Quoting customers over the phone and closing sales
- Processing sales orders through the CRM system
- liaising with the warehouse
- Dealing with complaints through to resolution
- Liaising with the sales reps
- Dealing with supplier queries, checking stock and giving delivery updates
- Updating the website
The right candidate will have the following skills and attributes:
- Great communication skills
- High level of customer service skills
- Proven sales administration background and ideally have worked within a sales environment
- Highly organised
- Strong work ethic
- Good sense of humour
This is an immediate vacancy and is a fantastic place to work in an environment where you can add value. For more information on this role please call Sarah Nicholas on 01273 947810 or apply today!