This position is no longer open for applications

Castle Business Support are recruiting for a Client Services Manager to join a fast-growing property specialist. Working for a market leader in property this is an exciting time to join an expanding business. 

Duties:

• Managing the day to day communication and delivery of service with clients
• Making all clients experience an excellent one
• Liaising with all members of internal teams within the business daily
• Deal with any problems or queries from clients
• Regular portfolio reviews with clients to ensure they getting the best from their investments
• Developing relationships with clients to make them feel comfortable
• Communicating with clients at all times from the very first stage right through their journey
• Being supportive and empathetic at all times
• Cross-selling other areas of the business accordingly leading to further sales
• Managing relationships throughout the business and with all relevant external organisations
• Always going the extra mile for the clients and solving issues as and when they arise
• Maintain excellent relationships with clients and internal teams
• Occasional evening work attending events with clients and/or entertaining them

Qualifications: 

There are no specific qualifications needed for the role but you do need to be amazing at looking after clients, be a real people person and have the ability to make people feel really special and looked after.

Company:
The company is the market leading and largest property portfolio building company in the UK and is also amongst the top three companies in property education, in addition to being a leading property sourcing company. 
With twenty-six members of team within the offices and a further team of twelve members on the road, the group manages over £10,000,000 of client’s invested money. 

The Benefits:
* Based in the town centre easy access to all areas, bus and train links A market leader in property
* Remuneration 
Salary is £20 k pa 
* Health Cover, Gym membership, Sports and social events, 0% loans are all a part of the package 
* Working Hours are 9am until 6.00pm, Monday to Friday 
* All full-time staff are entitled to 23 days holiday each calendar year plus bank holidays, these total 31 days off per year. 

All contracted staff will be eligible for Health-care cover under the company scheme with Health shield. This will also cover partners and any dependent children up to the age of 18 that live at the same address as the staff member. 

About us: 
About Castle: we deliver a market leading service and build trusted partnerships with our clients and candidates. Established for nearly 50 years, the backbone of our success has been based on our honest, straight forward and tailored approach across the Yorkshire region. Our Head Office has been in Scarborough since 1966

CONTACT:
Kate Spivey – kate.spivey@castle-employment.co.uk or call 01723 365432