Media Sales Services Coordinator (43949) Chesapeake, Virginia

Position Details
Job Description
Cox Media is looking for an efficient and detail-oriented individual to provide support to Media Sales Services. The Media Sales Services Coordinator, reporting to the Sales Services Manager, provides data entry and general sales services assistance to Cox Media sales and fulfillment processes, including order entry and revisions as well as other aspects of the fulfillment process that require minimal or no client interaction.

Coordinator is responsible for partnering with sales consultants to gather the data and research needed to complete a sales fulfillment for new and prospective clients. This includes pulling key business reports, order entry, and submitted information for processing. Position spends majority of time entering or checking order information in online system.

Primary Responsibilities
Sales Order Fulfillment
Partner with a sales consultant in gathering data and research to complete a client needs analysis for new and prospective clients

Gather client business and media advertising spending information from research and collect product/Cox Media material from marketing for use by sales consultants in qualifying leads, preparing client needs analyses or developing sales proposals

Pull key business reports for the sales services specialists and sales consultants as requested

Collaborate with members of the sales team to perform basic fulfillment processes, including order entry and identification of media management issues for all clients

Serve as the administrator for all client data management such as customer needs analysis, meeting details, final solution presentation, and collateral materials. Request information as needed and add new or updated information to databases

Enter and check new client contract, billing, and client-initiated order revision information in order entry software using data provided by a sales consultant or the sales services team

Submit order and account information electronically for processing. Monitor key business reports to verify that requests are processed correctly by the Campaign Fulfillment Center

Sales Services Support
Proactively monitors advertising copy and advertising copy media reports to identify any missing copy or instructions, or media that has not been encoded. Collaborate with appropriate Sales or Sales Services team member to troubleshoot, if needed

Perform overflow or back-up general office administrative support

Minimum Requirements
1 year office/administrative or customer service experience, or one year post-high school education in a job-related field
6 months experience using Microsoft Office applications
High school diploma or GED equivalent
16 years of age or older
Eligibility to work in the United States

Preferred Qualifications
Bachelors degree

Job Title: Media Sales Services Coordinator/Sales Assistant - Cox Media
Job ID: CM0130
Location: Chesapeake, VA
Full/Part Time: Full-Time
Regular/Temporary: Regular
Pay Grade: S15

Cox Communications values employees as our most important resource. We invest in the success of employees and their families by offering a variety of benefits programs. A few selected benefits include:
YourWealth: 401K plan and pension plan
YourHealth: medical, dental, vision, prescription drug, long-term disability and flexible healthcare spending accounts
YourLiving: short-term disability, personal leave, adoption assistance and long-term care insurance
YourCareer: mentoring and training opportunities

About the Company
Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and wireless services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves more than 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and new media advertising.
Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For seven years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; for five years, Cox has ranked among DiversityInc's Top 50 Companies for Diversity, and the company holds a perfect score in the Human Rights Campaign's Corporate Equality Index. Cox is an equal opportunity employer. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at and
How To Apply

Cox Communications, Inc. and its subsidiaries are Equal Opportunity Employers. We have a tradition of encouraging a wide diversity of talents through a broad range of hiring practices. Please note those individuals submitting resumes online or by mailing a resume are not considered an applicant for employment until a signed employment application form is completed, usually at the time of interview.

For more information about Cox Communications and its subsidiaries, please click here,,

Statement to ALL Third Party Agencies and Similar Organizations:
Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.