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Customer Service Administrator

Customer Service Administrator (WINN_03) Winnipeg, Canada

Salary: CAD40000 - CAD50000 per annum + Health and dental

Our client is a team of financial professionals who create unique financial strategies for the owners of private enterprises. Working collaboratively with their customers and their valued advisors, our client creates a road-map for them to achieve their goals and financial objectives. If you’re the kind of person who loves to help people and understands how important accurate administration of documents is to client success, this role is for you. Work in a fast-moving, positive, environment while interacting with clients and pursuing excellence, continuous learning, personal growth, variety, accomplishment and recognition of a job well done! Show up with a positive outlook, willingness to learn and work hard but smart in a team environment and feel good about contributing to the success of our employees, company and clients.

Key Duties include:

  • Scheduling appointments with clients and managing the advisor's schedule
  • Tracking important deliverables for client policies and investments
  • Preparing client paperwork and documentation
  • Tracking and managing the insurance underwriting process
  • Tracking the investment documentation process
  • Developing and maintaining manual and computerized client files
  • Database maintenance
  • Preparation of presentations

Required Knowledge, Skills and Abilities:

  • Excellent organization and time management skills
  • A high degree of business professionalism including the ability to effectively liaise and communicate both verbally and via written communications
  • Experience in the Financial Services and/or Insurance Industry
  • Proficient in MS Office (Word, Excel, PowerPoint)
  • Proficient at Data Entry with keen attention to detail
  • Ability to perform individually and as a team member

Health and dental benefits are included in the offer.

Post-secondary education is also an asset.

We thank all candidates for their application. However, only those who meet the above requirements will be contacted for an interview.

 

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