Customer Service Advisor (RL7270) York, England
| Salary: | GBP17200 - GBP18500 per annum |
With over 70 years in business and due to continued expansion, the Castle Business Support team in York are currently looking for several Customer Service Advisors to join a high calibre client and their busy team working on the outskirts of York.
Your day to day duties could include;
- Answering telephone calls with queries regarding company products and services
- Making complementary follow up calls to both customers and clients
- Issuing documentation and sending it out via post and email
- Updating, amending, and terminating current customer information and their accounts
- Meet and exceed targets showing excellent understanding of the company and its products
To be considered for this exciting position, you will be required to;
- Have good interpersonal skills
- Have excellent planning and organisational skills
- Have experience within Customer Service, this being either face to face or over the phone
- Due to the location of this company, you must have your own transport - Free parking is provided.
This will be working 37.5 hours a week with the earliest start being 8:30am and the latest finish being 8pm. You will be required to work weekends on a rota basis which will include a Saturday approximately once a month and a Sunday approximately once every two months. You will receive a day off during the week when you are required to work on the weekend.
Some of the benefits which this results-driven company offers are;
- Flexi time
- Up to 25 days holiday a year plus 8 bank holidays
- Free hot drinks
- Regular dress down days and team building evenings
They are offering a fantastic salary of £17,200 - £18,500 depending on your previous experience, with the potential to move up salary bands with additional training and experience within the company.
If you are interested in applying for this Customer Service Advisor position, please email your CV to Michelle.jv@castle-employment.co.uk or Nichola.breslin@castle-employment.co.uk. Alternatively, you can click apply below.