Customer Service Coordinator (RL9687) Tadcaster, England
Salary: | GBP17700 - GBP20800 per annum + + excellent company benefits |
We are looking for a Customer Service Coordinator to join a highly successful, growing and expanding company based on the outskirts of York, easily commutable on the A64. This is a very supportive, team-orientated company providing excellent training and support throughout your employment.
As a Customer Service Coordinator, some of your duties will consist of;
- Coordinating appointments for technicians to attend client sites in your geographical areas
- Receive installation and removal requests via the website, phone, and email
- Create installations plans and provide accurate quotes
- Track and allocate workloads ensuring that internal technicians are utilised with work being balanced, rather than overusing external contractors
- Confidently speak with all types of customers, service providers, retailers, and installation technicians
- Demonstrate a determination to achieve objectives and overcome complex problems
This Customer Service Coordinator position comes with excellent company benefits such as;
- Free on-site parking
- Purpose-built training centre, with trainers/coaches on-hand to support you daily
- Health Care
- Life Assurance
- Monthly incentives
- Company pension scheme
- Discretionary incentive paid quarterly (roughly £2978 per annum, subject to company performance against targets)
This will be working 35 hours per week Monday to Friday 9am – 5pm, earning a salary of £20,720.16 per annum inclusive of the discretionary bonus.