Director Process Excellence (J286272A) Basildon, England
Director Process Excellence UK and Europe
6 Month role, £550-£850 Per day.
Overview
The Director Process Excellence will be responsible for the execution of Operations & Technology's process improvement initiatives which support Senior Leadership's strategic objectives, utilizing industry leading process improvement methodologies and tools. I initiative types vary, such as: process improvement projects (2-4 month engagements), facilitated sessions (1-5 day sessions), ad-hoc analysis requests (
The incumbent will consult with Operations & Technology leaders to identify, quantify, and prioritize process improvements opportunities, assuring linkage to business priorities. He/she will manage cross-functional project teams to execute initiatives targeted at standardizing and optimizing global O&T processes.
Responsibilities
The Director of Process Excellence must possess seasoned and mature business judgment to make appropriate decisions and demonstrate the ability to:
- Manage multiple (5 or more) project responsibilities at any given time, driving projects to completion
- Inspire and engage others to build and focus teams in a matrixed environment
- Execute with discipline and urgency, maintaining a results and action oriented approach
- Drive operational excellence
- Work independently
- Communicate early and often with project stakeholders
Preferred Requirements
- 4- year college degree
- Master's Degree (optional)
- Six Sigma Black Belt desired, or demonstration of full-time work implementing process improvements with Six Sigma tools
- Six Sigma Master Black Belt is a plus
- Proven experience in process improvement project execution
- Successful track record of individual project completion
- 5 or more years' experience in process improvement role
- Experience in service/technology industries ; payment processing is a plus
- Proficient in all Microsoft Office applications: PowerPoint, Excel, Visio, Word etc.
- Competent in Minitab or equivalent statistical analysis software
- Experience with SQL and SharePoint is a plus