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Customer Service Advisor

Customer Service Advisor (Req/517888) Kingston Upon Hull, England

Salary: GBP19120 - GBP19120 per annum + post-probation increase, benefits

Customer Service Advisor in Hull
£19,120 plus benefits & reward scheme
April & May start dates

If you love customer service and are motivated by making life easier for others, you’ll enjoy working here. The offices are lovely and the benefits and rewards are great too, with a pay-rise after probation and other attractive benefits including:

• 23 days paid annual leave (plus bank holidays) rising to 25 days (plus bank holidays) after 3 years’ service, and 27 days (plus bank holidays) after 8 years’ service
• Discounts at over 100 high street retailers
• Childcare voucher scheme
• Private medical insurance
• Employee assistance programme
• Life insurance
• Employee of the month awards
• Comprehensive induction training and on-going support

As a Customer Service Advisor you will be speaking with customers and discussing their financial situation including monthly income and expenditure. Great understanding and empathy are key to success as a customer service advisor here. You will need to build up rapport with your customers in order to resolve payment issues. You will be focused on providing the best possible solution for them and ensuring they have a positive and memorable experience.

We would love to hear from you if you have experience in Customer Service and are up for a new challenge. We offer fantastic training and on going support to ensure you will become a confident and happy Customer Service Advisor.

Please note you’ll also need to pass a criminal record check and a credit check.

Does this sound like the customer service advisor job for you?
Then please apply today to secure yourself an interview!

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