Business Analyst – Oil & Gas E-Catalog (24199) Houston, Texas

One of the largest oilfield services companies, Weatherford operates in more than 100 countries and employs more than 50,000 people worldwide. With a product and service portfolio that spans the life cycle of a well— drilling, evaluation, completion, production and intervention— and a robust research and development effort, we are well positioned to meet the ever-evolving needs of the oil and gas industry.

Successful E-Catalog Analyst candidate will support the Sales and Operations Management Team, and will work closely with the customer service teams to assist in carrying out the day-to-day operations of ecommerce.

DUTIES & RESPONSIBILITIES

  •     Support Sales and Operations with EDI customer requirements related to e-catalogs
  •     Monitor E-commerce site regularly to check for inconsistencies, errors and other customer experience improvements
  •     Gather Contracts and Master Agreements to assist with Catalogue Creation
  •     Ensure timely responses for Business Units and present organized data
  •     Manage the flow and documentation of all data from Business Units for e-pricing
  •     Maintain and ensure catalogues are always current in our systems
  •     Act as liaison between Regional Operations, Corporate Sales and customers.
  •     Assist in the resolution of pricing issues arising from customers
  •     Perform various other duties and activities as assigned by Management within the physical constraints of the job


REQUIRED SKILLS

  •     3 years experience with large revenue portfolio Commercial Customer Service
  •     Excellent tact, timeliness and professionalism managing a wide range of customer service issues
  •     Basic understanding of oil and gas e-commerce and pricing required
  •     Basic ability to interpret contracts and agreements
  •     Proactive approach to tasks and ability to multitask several projects
  •     Ability to work both independently and as part of a team in a fast-paced environment
  •     Process oriented to reduce or automate redundant work
  •     Excellent verbal and written communication skills
  •     Proficient in Excel


PREFERRED SKILLS

  •     Ability to capture invoicing and business information from various business systems
  •     Ability to manipulate actual data from business systems regarding its accuracy
  •     Able to communicate effectively and high desire for completion of tasks
  •     Project Management preferred
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