Customer Service Representative (21705) Edmonton, Canada

One of the largest oilfield services companies, Weatherford operates in more than 100countries and employs more than 50,000 people worldwide. With a product and service portfolio that spans the life cycle of a well— drilling, evaluation, completion, production and intervention— and a robust research and development effort, we are well positioned to meet the ever-evolving needs of the oil and gas industry. Turn to Weatherford for attentive service and Tactical Technology™ designed to maximize the value of your oil and gas assets. The change will do you goodSM

  •     Provide accurate professional and timely support to internal/external customers
  •     Accurately enter invoices into JDE including information such as bills of lading, signed/dated field tickets
  •     Raise Purchase Orders for trucking companies
  •     Entering and processing inventory transfers between locations
  •     Coordinating deliveries to minimize freight costs
  •     Entering sales or transfer orders into the system
  •     Follow up on delivery dates and coordinate any order changes
  •     Reconciliation of inventory on a monthly basis
  •     Coordinating cycle counting adjustments
  •     Document management
  •     Coordinate activities with Logistics team for delivery/manufacturing to ensure customer expectations are met
  •     Logistics for product delivery (warehouse/dock, transport)
  •     Provide coverage and support for both Blending and Supply/Logistics Coordinator positions when required
  •     Performs related duties and/or projects as required
  •     Foster a team-environment by sharing knowledge and information
  •     Ensure a focus on quality, service excellence and efficiency within areas of responsibility
  •     Contribute and represent the WEC team as an efficient, professional and capable TEAM
  •     Follow and support policies, procedures and guidelines including those relating to Health, Safety and Environment and those identified in the Corporate Manual


  •     Post secondary education preferred
  •     2 - 3 years experience in customer service related role preferably  in supply, distribution or blending/manufacturing environment
  •     Understanding of accounting principles and procedures
  •     Good communication skills both verbal and written
  •     JDE experience preferred
  •     Ability to multitask effectively
  •     Strong attention to detail
  •     Self starter with the ability to work with minimal  supervision
  •     Successful completion of a pre-employment Medical, Drug & Alcohol test

Weatherford offers a competitive compensation and benefits upon hire; including 3 weeks vacation to start, RRSP matching, a health spending account and opportunities for on-going training and career development.