Business Relationship Manager (78TL) Manteca, California
Delicato Family Vineyards (DFV Wines) has an immediate career opportunity for a Business Relationship Manager in our Napa Executive office.
DFV Wines is a family-owned California winery founded in 1924. Three generations of the Indelicato family have guided grapes from vineyard to bottle and into homes and dining establishments around the world. DFV Wines is steadfastly committed to crafting and representing wines of the highest quality produced in accordance with sustainable winegrowing practices. Among the leading and fastest growing wine companies in America, the DFV Wines portfolio includes Gnarly Head, Black Stallion Estate Winery, Noble Vines, HandCraft Artisan Collection, Bota Box, Massimo, Irony, Domino and Twisted.
Position Summary:
Acting on own initiative, the Business Relationship Manager is responsible for support and configuration of SAP ECC and internal ERP Systems, highly specialized applications, managing business needs analysis and related application development efforts. Design and construct interfaces and implement procedures to achieve corporate integration strategy. Manage systems upgrades and installations, coordinate resources, creating and maintaining project plans, mitigating project risks and making sure the project is on track and within budget. This experience will include system requirements gathering and conceptual application design.
Responsibilities:
- Assists in managing all phases of systems development including development planning, requirements analysis, input to database design, testing, implementation, and documentation of applications
- Tracks project milestones and deliverables
- Plans and schedules project timelines and milestones using appropriate tools
- Communicates regularly with internal and external customers in order to ensure the delivery of high quality systems and application documentation
- Understands the role of the department in the overall corporate strategy and planning and set objectives that are aligned with this role
- Works as liaison between departments to support IT project completion and to meet business needs
- Identifies gaps in core competencies and effectively uses development strategies to build needed business and application knowledge, skills, and abilities within the group
- Acts as a business consultant to team members during system development
- Seeks and takes advantage of opportunities to expand knowledge of departmental operations beyond normal requirements or expectations
- Identifies and acts upon opportunities to improve communications at all levels and in all directions
- Displays an excellent ability to facilitate cross-functional communication including the ability to identify and resolve conflict
- Solicits feedback and evaluates and monitors client or customer satisfaction to improve the quality of services
- Understands system validation and documentation in a regulatory environment
Requirements:
Education: Bachelor’s degree in computer science, mathematics or a computer-related field
Experience: 4 or more years of related experience, or equivalent combination of education and experience with Intel-based servers (Windows Server) and personal computers (Windows XP & Vista), and network peripherals.
Knowledge: Solid knowledge of application development, and security procedures.
SAP and CRM experience highly preferred; HCM desired
Proficient with Windows and Unix operating systems.
Ability to translate business process language into requirements and system design and to provide reliable time estimates and to handle multiple projects at one time.
Ideal candidate has proven leadership experience and project management skills.
Excellent understanding of project management processes and procedures for best practices and change management.
Must be able to communicate effectively, both verbally and written, most importantly in a cross-functional team environment.
Delicato offers its employees a very generous and comprehensive benefits package. The core health insurance components include medical, dental and vision, where Delicato covers nearly the entire cost for employees and a large percentage for dependents. Additional health benefits include life, disability and flexible spending accounts. Other benefits include 401(k) with generous company match, discretionary profit sharing, paid time off (PTO), paid holidays, wine & merchandise discounts, tuition reimbursement, gym discounts & many more.
EOE