This position is no longer open for applications

Client Communications & Service Specialist

Pay rate- $19.00

6-12 Month Contract – Possible Temp to Hire

Great opportunity to gain a wide-range of experience in a large Insurance and Financial service provider!

What is in it for you:

• Work in the heart of downtown Portland
• Close to public transportation, food carts, and Wednesday Farmers Market.
• Local company that supports communities where we live and work
• Supportive team environment
• Consistent work schedule- Weekends Off

Key objective for the Role:

• Respond to a wide variety of customer service inquiries via the policy administration 800 line and e-mail alias. Promptly and accurately summarize information about individual disability and ported life products. Provide callers with guidance completing forms, understanding plan provisions and procedures for effecting policy changes.
• Process routine and moderate complexity policy changes including name changes, beneficiary designations and agent of record changes. Ensure work is completed in accordance to internal and regulatory guidelines.
• Support divisional projects as assigned.

Position Requirements:

• Express ideas clearly both in written and oral communications, excellent time management skills, problem solving and strong customer service orientation.
• Aptitude for Microsoft Office Suite; developed knowledge of Microsoft Excel and Outlook.
• Two to four years’ experience in a high-volume customer service, insurance, banking or accounting environment.
• Pre-employment screenings: Drug Screen, Background Check and Education Verification.
• Banking experience is a plus!

Education:

Bachelor’s degree in Business, Accounting, Finance or Economics. Or related field or 1 to 2 years equivalent experience.

How to Apply:

Please apply directly or call the Portland branch at 503-227-3332. Please ask for Maureen Wehrley or Liisa Erickson.

Volt is an Equal Opportunity Employer.