Office Manager / Operations Manager (15249887/001) City of London, England
My client, a global, exciting organisation based in Central London (Bank) are looking for an Office Manager to join the business.
Responsibilities -
• Managing a small team of admin assistants, and supporting them in the process of customer orders, organizing returns or exchanges of goods, dealing with customer queries, general administration duties, B to B operational tasks.
• Liaising with all relevant stakeholders like warehouse, call centre, card processing company on relevant issues, and discussing contracts and KPIs with them. Seeking to make operations function more efficient, and economical.
• Working towards group and individual KPIs and targets
• Update and generate sales reports and operations reports on a weekly basis.
• Present weekly sales and operations reports.
As an operations manager, you will possess the following key skills:
• Experience of working in an ecommerce environment.
• Excellent keyboard skills, and MS Excel skills.
• Knowledge of MS Word.
• Effective communication skills, and negotiation skills
• Clear and confident phone handling skills
• The ability to provide a high level of service, sometimes under pressure in a busy environment
• The ability to work flexibly
• A positive and professional approach to workload
• Excellent attention to detail
• Excellent English
• Previous operations experience is desirable but not essential
• Pro active and team player.
If this is of interest please do not hesitate in getting in contact on 01256 365709 or email me on
Responsibilities -
• Managing a small team of admin assistants, and supporting them in the process of customer orders, organizing returns or exchanges of goods, dealing with customer queries, general administration duties, B to B operational tasks.
• Liaising with all relevant stakeholders like warehouse, call centre, card processing company on relevant issues, and discussing contracts and KPIs with them. Seeking to make operations function more efficient, and economical.
• Working towards group and individual KPIs and targets
• Update and generate sales reports and operations reports on a weekly basis.
• Present weekly sales and operations reports.
As an operations manager, you will possess the following key skills:
• Experience of working in an ecommerce environment.
• Excellent keyboard skills, and MS Excel skills.
• Knowledge of MS Word.
• Effective communication skills, and negotiation skills
• Clear and confident phone handling skills
• The ability to provide a high level of service, sometimes under pressure in a busy environment
• The ability to work flexibly
• A positive and professional approach to workload
• Excellent attention to detail
• Excellent English
• Previous operations experience is desirable but not essential
• Pro active and team player.
If this is of interest please do not hesitate in getting in contact on 01256 365709 or email me on