IT Support Engineer (15248463/001) Reading, England
My client, a software business based in Reading are looking for an IT Support Engineer to join the business on a permanent basis.
Responsibilities
Providing support for setting up a conference call.
Managing business landlines, mobiles and sorting out issues with a phone connection.
Provide a point of contact support with LAN and Internet related problems.
Setting up office hardware (printers, laptops, desktops, TV, etc.) and replacing parts as required.
Assigning users to groups as agreed by HR manager.
Making sure there are sufficient hardware resources to connect various devices (ex. Cables to connect a laptop or TVs).
Setting up accounts and systems’ access for new starters.
Ensuring that there is adequate hardware and systems capacity for planned new starters.
Revoking systems access for all leavers.
To be considered you will need to have the following
Experience of windows operating systems and home office networking
Basic knowledge of IT support
Good maths skills. GCSE C or above.
Good written and spoken English skills.
Willingness to learn and be part of a successful team.
Pro-activity – must be able to take initiative, pre-empting potential problems and trying to identify solutions to problems.
Approachable – colleagues should feel comfortable about asking you for help.
Responsibilities
Providing support for setting up a conference call.
Managing business landlines, mobiles and sorting out issues with a phone connection.
Provide a point of contact support with LAN and Internet related problems.
Setting up office hardware (printers, laptops, desktops, TV, etc.) and replacing parts as required.
Assigning users to groups as agreed by HR manager.
Making sure there are sufficient hardware resources to connect various devices (ex. Cables to connect a laptop or TVs).
Setting up accounts and systems’ access for new starters.
Ensuring that there is adequate hardware and systems capacity for planned new starters.
Revoking systems access for all leavers.
To be considered you will need to have the following
Experience of windows operating systems and home office networking
Basic knowledge of IT support
Good maths skills. GCSE C or above.
Good written and spoken English skills.
Willingness to learn and be part of a successful team.
Pro-activity – must be able to take initiative, pre-empting potential problems and trying to identify solutions to problems.
Approachable – colleagues should feel comfortable about asking you for help.