Credit Controller

Location:  Marlow, England


A dynamic business in Marlow is now seeking a highly motivated Credit Controller to sit within their growing finance team.

  • Maintain DSO at 45 days or below
  • Maintain bi-weekly aged debt report
  • Achieve/exceed monthly cash collection and aged debt targets. Highlight issues & customer invoice queries to the Finance Manager in advance
  • Daily chasing of accounts for payment, predominantly by phone, ensuring customer payments are received to agreed credit terms
  • Managing overdue debts in line with the collections processes and where necessary placing accounts on stop and instigating the legal process
  • Effective monitoring of customer payments to achieve cash and aged debt targets
  • Weekly follow up
  • Ensure prompt action is taken for failed promised payments and continued late payment
  • Raising of credit note requests & obtaining approval
  • Chasing POs
  • Issuing customer statements
  • Issuing customer letters to chase outstanding debt
  • Accountable for logging, monitoring and following up customer invoice queries with internal resources to enable prompt resolution and minimising delays to payment
  • Ensuring customer master data is correct and correct payment terms applied to the customer account
  • Reporting of problematic overdue customer accounts to Finance Manager
  • Ensuring all filing is kept up to date and in order
  • Working to achieve all individual objectives as set and agreed with Finance Manager
  • Working as part of the team in a positive manner, working to achieve team goals and objectives highlighting issues to your Manager.

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