Graduate Credit Controller

Location:  High Wycombe, England
Salary:  GBP24000 - GBP24000 per annum

Graduate Credit Controller required for a company based in High Wycombe. The purpose of this role is to actively chase an assigned portfolio of Customer a/cs to ensure payment to terms and maximise cash collection in order to achieve targets and reduce aged debt balances.

Key Accountabilities:

  • Effectively chase all Customers within your dedicated portfolio of accounts to ensure prompt payment of outstanding invoices and maximise cash receipts.
  • Develop and maintain good relationships with both Internal and External Customers
  • Ensure Customer queries are processed and resolved in an efficient and timely manner, in accordance with the query management process (QLS)
  • Maintain detailed breakdown on Top accounts to clearly show the status of all outstanding invoices
  • Open communication with the Account Managers to effectively manage the accounts and to give visibility of any issues and concerns offer solutions to ongoing issues to improve the Customer Experience
  • Deliver excellent Customer Service to both Internal and External Customers
  • Carry out ad hoc tasks as requested in line with you role to support the Team and Credit Control Manager
  • Adopt best practise

Nature and Scope                                                                              

  • Educated to GCSE Standard ( Mathematics and English essential)
  • Minimum of 5 years Credit Control experience
  • Experience of reciprocal debt
  • Ability to work under pressure and to strict deadlines
  • High level of numeracy and accuracy
  • Good communication

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