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NETWORK ENGINEER (CISCO AND INFRASTRUCTURE)

NETWORK ENGINEER (CISCO AND INFRASTRUCTURE) (newHANTs) Fleet, England

NETWORK ENGINEER (CISCO AND INFRASTRUCTURE)

My client based in Fleet are looking to recruit a Network Engineer for their growing business. The role is working for an exciting company, anyone with a genuine passion for networking will find the position rewarding and challenging.

Purpose of the role:
The candidate will deliver high-quality technical assistance to customers. Provide support, including configuration assistance and troubleshooting of mentioned products and other peripheral systems including networking equipment and servers for timely resolution of issues.

Responsibilities:

- Install and support secure networks
- Document and reproduce customer problems, and coordinate fixes. Manage critical customer accounts and escalation requests.
- Mentor newly hired support engineers and peers in technical areas of specialty.
- Serve as team escalation point for difficult technical and customer issues.
- Participate as technical expert in meetings, and support readiness project work.
- Document all actions taken toward resolving customer issues.
- Develop common question and answer documentation to be included in department knowledge base.

Experience required
• 2-3 years of experience supporting enterprise networks.
• Currently hold or would be prepared to undergo SC or DV security clearance.
• Extensive and deep knowledge in IP networking in layers 2-4(I.e TCP/IP, Ethernet, VLANs, VLAN stacking QoS, STP,RSTP, OSPF,RIP, VRRP,IGMP,MPLS).
• Hands-on experience in configuration and troubleshooting of switches and routers.
• Good desktop and server skills (Windows)
• Strong transferable skills in other networking disciplines.
• Strong communication and interpersonal skills required.
• Network Storage experience is desired (NAS, SAN, FC, ESX, VM

The ideal candidate will also have Cisco accreditations
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