Customer Service (English - German) - Venray (INJL51292GERM) Venray , Nederland
Company Profile : Customer Service (English - German) - Venray
Would you like to work for a young, fast growing, international and highly successful company? Check this out! We are looking for a Customer Service (English - German) in Venray for a company that is the larges Internet retailer in Europe!
Responsibilities : Customer Service (English - German) - Venray
The company is the leading Internet retailer in Europe. They have achieved this with their high service low pricing business model. To support sales in the German market we are looking for an experienced customer service professional that is fluent in both German and English.
As a Customer Service you are primary responsible for answering questions and support requests concerning running service and/or repair orders (via phone or email). You will report the statuses of repair orders per customer and create KPI's. You will be responsible for a clear, friendly, service-minded and pro-active communication towards the customer.
Requirements : Customer Service (English - German) - Venray
- At least 1year of relavant working experience
- Computer knowledge: MS Office (mainly Access, Excel, Word, Outlook)
- Fluent in German and English
- Good and clear communication skills
- Pro-active mentality
- Serviceminded
- Problemsolving
- Teamplayer
The salary indication which all customer service employees start with is €1.715,- gross a month based on 40 hours.
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