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IT Desktop Support Technician

Job Description:

IT Desktop Support Technician Summary:

Signature Consultants has an opportunity for an IT Desktop Support Technician.  The IT Specialist will provide both internal and external support for all computer hardware and software related issues by gathering all information necessary to analyze and resolve the issue or request. This also includes documenting all actions performed, up to and including the resolution.

Responsibilities:

  • Provide technical support in response to incoming requests
  • Document calls and update Help Desk tickets
  • Perform on-site installations, repairs and configurations in the schools
  • Connect to off-site locations for remote support
  • Perform machine rebuilds, hardware repairs and software support

Qualifications:

  • Bachelor’s degree in Computer Science or related field preferred
  • 2-4 years’ Help Desk and/or Desktop support experience, required
  • Microsoft MCP Certification desired
  • Well-rounded technical skills in all key areas of end-user computing: hardware, software, networking, security as well as keeps abreast of latest technology trends in the market place
  • Outstanding problem-solving abilities
  • Good organizational skills, ability to prioritize and multitasking capabilities
  • Excellent verbal and written communication skills desired
  • Travel up to 50% required, on an as-needed basis

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the eighth consecutive year, Signature was voted as one of the “Best Staffing Firms to Work For” and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 26 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients’ technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. 

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Signature Consultants is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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