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Help Desk

Job Description:

IT Help Desk Support Summary:

Signature Consultants has an opportunity for an IT Help Desk Support consultant.  Entry level candidates are welcome (internship, working in the computer center in school, small amount of work experience, call center experience etc.).  Our client is seeking an individual with strong customer service skills, great communication, someone who is passionate, eager to learn and have a long term goal in mind. 

Responsibilities:

  • Phone Communication
  • Networking including MPLS
  • Active Directory Experience
  • Help Desk Support
  • Windows 7 and 10 Knowledge
  • Database management
  • MS Office Suite
  • Remote Desktop
  • Work with Techs at our various store locations
  • Walk the techs through installing equipment, remote into the PCs and then configure them
  • Verify the computers are on the network and troubleshoot hardware and software issues
  • Ship equipment out to stores

Qualifications:

  • Basic IT experience, troubleshooting, call center etc.
  • POS experience is a plus.

 About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the eighth consecutive year, Signature was voted as one of the “Best Staffing Firms to Work For” and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 26 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients’ technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. 

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Signature Consultants is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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