Trading Application Support

Job Description:

Trading Application Support Summary:

Signature Consultants has an opportunity for a Trading Application Support person. This position is for a role on a core technical support team supporting a number of large, distributed financial trading systems. The candidate must have the willingness to do support, process automation, and some aspects of support tool development. Some non-standard hours and weekend shifts are expected.

Responsibilities:

• Technical support for investment banking trading applications
• Provide technical troubleshooting, configuration and deployment for both the applications and their underlying infrastructure
• Partner with level 2 support teams to support users across the globe
• Automate and streamline support processes
• Strong problem diagnosis skills
• Strong desire to jump in and investigate issues, resolve problems, and communicate status
• Will work closely with both the desk support, Front office and Development Organization
• Monitor Production environments and batch job runs
• Assess criticality of defects as it relates to application and business impact
• Document daily issues for handover call. Document timelines in case of major outages
• Identify and document application issues, raise and respond to tickets, recreate the issues, resolve them or escalate issues developers if needed
• Work with developers to analyze and identify root cause of application defects for remediation
• Work closely with management and other team members to meet project objectives and maintain maximum up-time
• Drive standardization for new onboarding processes and controls
• Assist in project management, delivering of ASD change projects, and enhancement for our controls

Qualifications:

• 2+ years of experience with hands-on support of trading systems based on a service-oriented architecture
• 2+ UNIX admin and/or scripting experience
• Strong SQL – debugging Stored Procedures
• Experience with Perl/Python is a plus
• Cross-platform OS/infrastructure experience is a plus
• Understanding of networking protocols, TCP/IP a plus
• JMS and Sybase a plus
• Experience in a large financial institution
• Understand rates and credit derivatives, risk management and trading strategies
• Must to be able to communicate crisply and clearly both from a verbal and written perspective
• Must have strong interpersonal skills
• Excellent work ethic – willing to be on-call nights/weekend
• Must be able to work autonomously and independently solve problems when needed
• U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer will be considered.

 About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the seventh consecutive year, Signature was voted as one of the “Best Staffing Firms to Work For” and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 25 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients’ technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com.