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Operations Specialist

Job Description:

Operations Specialist Summary:

Signature Consultants is seeking an Operations Specialist whose primary function is Client Service Representative for Futures & Options and OTC Clearing for a client in Chicago, IL.  As a Client Service Representative (CSR) you will be the main point of contact for customer's margin movements dealing in Futures & Options and OTC clearing. The primary functions of this role are to agree and settle client margin calls, process client cash and security movements, process account re-evaluations, investigate and follow up on failed margin movements, handle interest and all other margin related inquiries. This role will be supporting top tier clients, including Canadian French speaking clients, which will require outstanding customer service to enhance the overall relationships.

Responsibilities:

  • Margin Call Management
  • Asset Transfer Initiation (cash and securities)
  • Cash reconciliations
  • Research of historical issues connected to client margin, collateral, interest processes
  • Aged Margin call escalation
  • Ongoing review and maintenance of procedures
  • Coordination with internal teams to resolve client questions

Qualifications:

  • College Degree
  • Excellent written and verbal English communication skills
  • The candidate must be well versed in client execution and clearing, for both futures and derivatives products on global markets
  • The candidate must be able to work in a fast paced environment and be an effective multi-tasker
  • This role requires that the candidate be detailed oriented and have the ability to manage their time effectively to meet client needs within appropriate time frames
  • The role will require the candidate to take and pass their Series 3 Exam within 3 months of hire date
  • The candidate should be able to act without immediate supervision and have the ability to take ownership of tasks/processes
  • The candidate should be able to evaluate the risk elements of a regulated industry and ensure tasks are carried out in a controlled fashion
  • Candidate should have experience with GMI, as well as other systems associated with cleared Futures and Derivatives
  • Role requires candidate to be proficient in Microsoft Excel, Word and PowerPoint
  • Knowledge of industry rules and regulations, as well as common street wide business practices is a plus
  • Experience working in a global environment with outsourced partners would also be considered as a benefit

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the sixth consecutive year, Signature was voted as one of the “Best Staffing Firms to Work For” and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 25 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients’ technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. 

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