Senior Software Administrator (42973) Atlanta, Georgia

Position Details
SUMMARY
The ideal candidate implements, integrates and maintains applications. Without direct supervision, formulates and defines scope and objectives through research and fact-finding to develop or modify moderately complex scripts. Tests, debugs, documents and maintains those scripts and supporting applications, reviewing QA results, reviewing implementation plans, scheduling and coordinating change window activity. Serves as operations lead in responding to and diagnosing production issues, interacts effectively with internal customers and appropriate system vendors to conduct necessary research to resolve issues. Ensures documentation standards and procedures for operations are in place and actively seeks and evaluates opportunities for process improvement and performs systems and applications maintenance.

RESPONSIBILITIES
1. Work with Manager to coordinate work and act as subject matter expert on large scale projects
2. Represent the production control team in each step of the Services Development Life Cycle to insure operational needs are implemented from development to production
3. Works independently to ensure all phases of application support including installation, upgrade, software, operating system and operating systems configuration issues are properly coordinated, monitored, tracked and resolved
4. Troubleshoot complex queries using SQL to facilitate provisioning of services via Service Broker, Vision Work Flow, web services and emerging technologies
5. Able to describe, troubleshoot the full transactional flow from the ICOMS billing system and its interaction with middleware platforms and endpoints
6. Work with internal customers to gather requirements and understand goals.
7. Support the creation of functional, regression and load test plans
8. Assist in testing and packaging of regular releases
9. Participate in on-call rotation, advanced

QUALIFICATIONS
Minimum
1. 5+ years of experience required in related field (i.e. MIS, Computer Science, etc)
2. 5 + years of experience working in Windows AND UNIX/ LINUX environments
3. 3 + years of experience supporting/developing enterprise middleware and/or web services or applications
5. Must have experience with and understand the urgency required for supporting production systems.
6. Excellent communication and people skills

Preferred
1. BS/BA in related discipline (i.e., Computer Information Systems, Management Information Systems).
2. Experience working with ICOMS Billing system
3. Experience working with Shell & PERL Scripting
4. Experience working with and performance tuning Apache Tomcat and JBOSS

COMPANY OVERVIEW
Cox Communications and its subsidiaries are Equal Opportunity Employers. We have a tradition of encouraging a wide diversity of talents through a broad range of hiring practices. Please note those individuals submitting resumes online or by mailing a resume are not considered an applicant for employment until a signed employment application form is completed, usually at the time of interview.

For more information about Cox Communications and its subsidiaries, please click here
www.cox.com, www.coxmedia.com, www.coxbusiness.com.

Statement to ALL Third Party Agencies and Similar Organizations:
Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

Cox Communications and its subsidiaries are Equal Opportunity Employers. We have a tradition of encouraging a wide diversity of talents through a broad range of hiring practices. Please note those individuals submitting resumes online or by mailing a resume are not considered an applicant for employment until a signed employment application form is completed, usually at the time of interview.

For more information about Cox Communications and its subsidiaries, please click here
www.cox.com, www.coxmedia.com, www.coxbusiness.com.

Statement to ALL Third Party Agencies and Similar Organizations:
Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.