This position is no longer open for applications

Customer Service Advisor

Customer Service Advisor (BK3434) Driffield, England

Salary: GBP7.83 - GBP7.83 per hour

Castle Business Support are looking for temporary full and part time Customer Service Advisor’s to support a growing and fast moving durable goods business within the Driffield area.

Due to continued growth, our client is looking to expand and develop their team with the opportunity to become permanent and progress within the business. 

Duties will include taking incoming calls on the customer service lines and achieve daily call and processing targets. Communicating courteously with customers by telephone and email, authorising refunds for customers, ensuring accurate records are kept of communications with customers and keeping up to date with new developments in customer service.

You will be target focused and self-motivated, possess excellent customer service skills and a good level of IT literacy. You will be well presented with strong verbal and written communication skills. Attention to detail as well as speed and accuracy will also be essential for this role. 

THE REQUIREMENTS:

  • Previous customer service experience
  • Working knowledge of internal IT systems
  • Smart and well presented
  • Excellent communication skills
  • High level of written English spelling and grammar
  • Target driven
  • Able to work in a team environment
  • Hours: Shifts between Mon - Fri 8am - 8pm and working either a Sat 8am - 5pm or Sun 9am - 5pm every weekend.

THE COMPANY:

  • Retail sector based in East Yorkshire
  • Friendly fast paced office environment
  • Pride themselves on delivering high customer service

THE BENEFITS:

  • Location – accessible by train
  • Open plan office, support from line managers, progression
  • Salary: £7.83
  • Reference: BK3434
  • Temporary to permanent opportunity for the right candidate
  • Hours: Full time shifts between Mon - Fri 8am - 8pm and working either a Sat 8am - 5pm or Sun 9am - 5pm every weekend. Part time Mon-Fri 2pm - 10pm, 10am-2pm or 11am - 3pm
  • Job Type: Customer Service Advisor
  • Canteen facilities
  • Parking available on site
  • Over time available
  • Monthly bonus scheme available
  • Support from line managers, training provided, progression within the company
  • Working for well established, successful business that is going through continued and sustained expansion in their market.

CONTACT:  

Please contact Jordana Renshaw on 01723 365432 if interested or email you’re CV to jordana@castle-employment.co.uk

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