This position is no longer open for applications

Service Support Administrator

Service Support Administrator (BK2333) Scarborough, England

Salary: GBP8 - GBP8 per hour

 

THE POSITION:

Castle Business Support are looking for a part time Customer Service Advisor for a company based in Scarborough within the Manufacturing sector. 

To be successful in this role you will ideally have experience of working within an Administration role dealing with customers both over the phone and by email and can see queries from the customer’s point of view always putting the customer first. 


You will thrive in a position of responsibility having the opportunity to help us grow quickly.  You should be organised and driven, a self-starter and a natural team player.

Other duties would be:

  • Coordinating all aspects of service contracts, including forward planning of regular maintenance, call-outs and remedial works.
  • Arranging engineer access to customer and third party owned sites.
  • Management of all works to drive through to the point of invoice as efficiently as possible.
  • Liaising with the client on all matters using written and verbal communication as required.
  • Control of relevant documentation including, but not limited to RAMS, permits, etc.
  • Work closely with all other areas of the business as necessary to meet customer requirements.
  • Working closely with the Project Coordinator and Manager to deliver contract delivery and efficiencies.
  • Should be willing to assist with supporting out-of-hours cover if required.

 

REQUIREMENTS:

  • You will need to be confident in dealing with both internal and external customers, as well as a variety of sub-contractors.
  • You should be familiar with works programming/scheduling, preferably with some technical knowledge.
  • You must be computer literate and possess good communication skills.
  • Experience of spreadsheets and methodical/accounts functions

 

THE COMPANY:

  • Engineering and Manufacturing
  • Scarborough
  • Well established

 

THE BENEFITS:

  • Salary: £8.00
  • Reference: BK2333
  • Temporary contract for 3 months
  • Hours: Monday-Friday
  • Job Type: Service Support Administrator
  • Closing Date: Friday 2nd March
  • Full training provided
  • kitchen facilities, tea and coffee available

 

 

ABOUT US:

Castle Employment is an award-winning recruitment company based in Scarborough, Leeds and York. With over 50 years of experience we deliver a market leading service building long term relationships with our candidates. We offer an honest, straightforward approach, tailored to deliver exactly what our candidates need.

Castle Employment provides temporary, permanent and contract employment opportunities throughout Yorkshire and the UK. Our highly experienced team of consultants are all specialists within their field of recruitment and have a thorough understanding and knowledge of their roles ensuring that they can deliver a perfect match for your career aspirations.

At Castle Employment Group, we recognise and appreciate the value of high quality candidates – so only right that we reward the people who introduce them to us.

Simply refer a friend to us, and if we find them a temporary or permanent position we will reward you with a shopping voucher to spend on yourself.

 

CONTACT:  

Email your CV to jordana@castle-employment.co.uk or call Jordana on 01723 365432.

 

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