Senior QA Manager (PCK333-242103) Jersey City, New Jersey

The ideal candidate will be responsible for testing CoE is in process of providing testing services to all Corporate Center Applications. One of the 2013 goals is to extend testing services to global finance and increase automated regression suites for business critical applications. Success will require on-site leadership with the ability to supervise off-shore staff and delegate to them lower level tasks. The steady increase of applications added to our portfolio and requests for offshore resources promotes the need for an experienced Project Manager. Currently, the Quality Assurance organization governs 200 or more projects. However, the unit employs only one QA Manager with the responsibility to oversee the QA Lead, QA Analysts, and on average 80 consultants. Moreover, premier projects have required the manager to be located in Jersey City, NYM area a minimum of four days per week. Additional leadership and skill is needed to productively manage the continuous growth of applications and resources while promoting improvement of processes and tools. Most recent forecasts show an increase in demand for resources of 15% in the upcoming months and there is no indication that the trend will not continue. Therefore, it is imperative that this position be filled in the very near future.

QA Manager Requirements

Day to Day Responsibilities include:
• Establish estimates, test strategies and overall testing project plans using effort and cost estimation methods
• Establish & maintain QA Project plans & Resource pool to deliver quality product within schedule and budget guidelines
• Manage the onshore/offshore QA staff in the planning, design and execution of test plans and procedures for QA testing utilizing defined QA standards and tools (Quality Center, QTP and LoadRunner) for new or modified Corporate Center application systems in an environment of diverse development platforms, computing environments, software, hardware technology and tools, etc.
• Review project level test strategies and plans to ensure alignment with release standards
• Provides overall direction, guidance, counseling and leadership for QA functional, Automation and Performance test team
• Develop and provide challenging yet appropriate assignments, allocate and manage Resource planning activities and evaluates work
• Coordinate resources and activities to achieve maximum expense control and productivity. Develop and manage cross team testing strategy and plan. Identify and resolve issues
• Review, inspect and evaluate QA deliverables
• Develop QA guidelines, schedule and metrical report. Regularly interact with Development, Operations, Project Manager and Users to deliver quality product within schedule and budget
• Factor lesson learned into processes, templates, behavior management & improvement initiative
• Provide process guidance in the area of Enterprise Risk Management software testing processes, methodologies, system test lifecycles and estimation; adjusting methodology to suit time and budgetary constraints with risk as the key determinant
• Ensure compliance with the corporate project management office quality assurance CoE procedures and policies for software development and deployment
• Conduct analysis of current software process practices. Document proposed practices and test process and tool improvements
DESCRIBE THE RESPONSIBILITIES OF THE POSITION OR ATTACH JOB DESCRIPTION WITH ORGANIZATION CHART:

JOB DESCRIPTION

QA Manager Requirements

Day to Day Responsibilities include:
• Establish estimates, test strategies and overall testing project plans using effort and cost estimation methods
• Establish & maintain QA Project plans & Resource pool to deliver quality product within schedule and budget guidelines
• Manage the onshore/offshore QA staff in the planning, design and execution of test plans and procedures for QA testing utilizing defined QA standards and tools (Quality Center, QTP and LoadRunner) for new or modified Corporate Center application systems in an environment of diverse development platforms, computing environments, software, hardware technology and tools, etc.
• Review project level test strategies and plans to ensure alignment with release standards
• Provides overall direction, guidance, counseling and leadership for QA functional, Automation and Performance test team
• Develop and provide challenging yet appropriate assignments, allocate and manage Resource planning activities and evaluates work
• Coordinate resources and activities to achieve maximum expense control and productivity. Develop and manage cross team testing strategy and plan. Identify and resolve issues
• Review, inspect and evaluate QA deliverables
• Develop QA guidelines, schedule and metrical report. Regularly interact with Development, Operations, Project Manager and Users to deliver quality product within schedule and budget
• Factor lesson learned into processes, templates, behavior management & improvement initiative
• Provide process guidance in the area of Enterprise Risk Management software testing processes, methodologies, system test lifecycles and estimation; adjusting methodology to suit time and budgetary constraints with risk as the key determinant
• Ensure compliance with the corporate project management office quality assurance CoE procedures and policies for software development and deployment
• Conduct analysis of current software process practices. Document proposed practices and test process and tool improvements

QUALIFICATIONS

Knowledge, Skills, Abilities and Experience:

• 10 years systems development methodologies and processes and quality assurance. Included should be 5 years management experience implementing or managing the integration of client server and web technologies. 3 years of hands-on Risk Management software testing experience is also required.
• Proficiency in managing QA projects through HP Quality Center
• Solid understanding of Software Development Life Cycle and specifically QA processes, change management and test methodologies
• Experience with test automation design and implementation is a must
• Ability to make quick decision regarding test coverage priority in extremely fast-paced environment
• The ability to adjust to time constraints and limited budgets by maximizing the impact of available QA resources
• The ability to work with business and developers in a time challenged environment is key

Experience and Expertise

• Requires a College degree and at least 7+ years of QA experience with web technology
• Excellent written and oral communication skills. Ability to balance multiple tasks simultaneously and transition between projects
• Strong understanding of the software development life cycle methodologies (i.e. waterfall, agile) Strong understanding of release management processes. Strong knowledge of quality assurance methodologies, standards and best practices. Strong manual and Black Box testing experience with complex and functionality in multi integrated applications
• Understanding of database schemas and querying tools (i.e. SQL) Understanding of programming language concepts
• Understanding of Project Management concepts and proficiency in use of MS Project
• Experience working with off shore teams
• Must be strong at SQL queries; strong backend validation
• Should be a team player
• Hands on experience with HP Quality Center and QTP automation are a big plus

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