Inbound Customer Account Representative (CMWA100413) Fife, Washington
Do you enjoy helping customers receive the BEST value for their money? Are you a service-oriented sales person with a professional and positive demeanor who relates well to people? Let Manpower help you get your foot in the door!
Manpower is actively seeking Customer Account Representatives to work at an Inbound Call Center in Fife, WA. Technology companies are growing, why not grow with them? Let Manpower get you in front of the hiring managers for this leading provider of entertainment, information and communications products, and services. This is a full time permanent position as a Customer Account Rep, with a base salary and uncapped incentive compensation. The average Rep makes $45K with TOP Rep’s making $80K. As a permanent employee, you receive paid training to learn and fine-tune your approach to sales and service delivery as a way of helping customers receive the best value for their money. After 90 days of employment, you are eligible for an excellent full benefit package.
Responsibilities to include:
Assist customers via inbound calls with inquires for services. Record customer information using computerized system. Must be able to navigate multiple computer screens while, listening, talking, and documenting information. Promote and upsell services and products. Establish customer needs through enhanced probing techniques. Consistently demonstrate ability to meet higher performance sales expectations.
Mandatory Minimal Requirements:
- Pre-employment 10-year background check (felony & misdemeanor), drug screen, and verifiable proof of high school diploma or GED.
- Reliable work history showing Sales/Service Delivery.
- The call center operates 365 days a year from 5:00am-9:00pm and all applicants must be able to adhere to a flexible schedule in order to work any hours, any days, including weekends and holidays.
- Must be energetic, self-starter, detail orientated with superior time management skills, a positive motivating person with customer service aptitude in order to deliver sales and services.