Technical Helpdesk Manager (BBBH959) Doncaster, England
| Salary: | GBP25000 - GBP30000 per annum |
Job Title: Technical Helpdesk Manager
Salary: £25,000- £30,000 per annum
Location: Doncaster
My client has experienced rapid growth within the business and is seeking an experienced Helpdesk Manager to assist in structuring and growing the existing team.
Central to their business success is providing excellent customer service and an industry-leading helpdesk function.
The successful applicant will be managing the department and be hands-on when necessary.They will be liaising with the operations team for allocation of resource and reporting into the monthly senior management team meetings.
You'll have some technical experience, but a proven track record in creating, implementing and adapting processes as the team matures and evolved.
Excellent communication and verbal/written skills are essential for this role along with a real customer-first attitude.
In return, the role attracts a salary based on experience, a competitive holiday entitlement and an exciting role within a fast moving and high-growth FinTech SaaS business.
To progress an application, please apply with your CV in the first instance!