General Manager (A04E03E688) Orange Beach, Alabama

Division & Department: Patton Hospitality Management
Job Status: Full Time
Reports To: Regional Director of Resort Operations
FLSA Status: Exempt
Positions Supervised: All department heads, supervisors, and managers. This includes but is not limited to Assistant General Manager, Front Office Manager, Executive Housekeeper, and Chief Engineer

POSITION SUMMARY
The General Manager is responsible for the overall operation and profitability of each resort through adherence to brand standards and effective leadership of all departments. This position will be responsible for the management of both Escapes to the Shores and Escapes to the Gulf properties located in Orange Beach.

ESSENTIAL FUNCTIONS

The General Manager:
  • Assigns duties to department heads and provides resources for each department to achieve the operations goals
  • Utilizes training resources and standard operating procedures to effectively lead the resort
  • Reviews department head/managers performances and conducts disciplinary actions as necessary
  • To the extent that issues cannot be handled by the department heads/managers, receives and resolves, or assist in resolving, guest complaints, and employee issues
  • Inspects resort for cleanliness and appearance and ensures that below standard items are promptly addressed
  • Prepares annual budgets consistent with the expectations set forth by the board of directors and Regional Director of Resort Operations
  • Reviews monthly financial statements and makes necessary operational changes to adhere to budgetary guidelines
  • Prepares and submits all required paperwork timely and accurately
 
OTHER FUNCTIONS
 
The General Manager may also:

  • Provide management for any department in the absence of the department head/manager
  • Join local industry affiliated organizations that may be beneficial to the property or the company as a whole
  • Perform any other duties that may be required to ensure proper property operations or budget adherence
  • Review purchases made at the resort to ensure SOP adherence and budgetary guidelines are being followed



POSITION QUALIFICATIONS/REQUIREMENTS

Education/Credentials

This position requires at least a High School diploma or GED.  Special consideration will be given to those individuals with an industry related degree.


Experience

This position will require at least two years experience in hotel/resort operations at a property of similar size and/or quality.

 

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