Client Account Manager (15244570/002) London, England
This Top European Bank is looking for a Client Account Manager to be responsible for the service delivery to a specified group of clients under their responsibility.
Responsibilities include but are not limited to:
-Manage the day to day trading and settlement activity in partnership with the operations area of the client
-Act as the primary escalation point of contact for day to day activity issues
-Assist client with our knowledge of global markets
-Manage complex and sensitive client activity
-Provide advice and direction to inexperienced clients
-Ensure the books and records of the client are accurate and complete
-Manage the controls and risks of the client activity
-Provide oversight to the operations delivery from Lisbon
-Contribute to service reviews and attend ad hoc as required
-Validate feasibility of changes to the SLD
-Contribute to providing Change requirements for client specifics, product and efficiencies
-Manage UAT & regression for change releases for client specifics, product and efficiencies
-Conduct client training for on-boarding, change and new client staff
The successful candidate is likely to have:
-Proven track record of working within a client service environment
-Proven track record of working with an operations environment
-Industry experience or professional qualifications relating to Banks and broker dealers or securities services
-Strong Equity Product Knowledge
If you are interested in the role and feel you are suitable please submit your CV.
Responsibilities include but are not limited to:
-Manage the day to day trading and settlement activity in partnership with the operations area of the client
-Act as the primary escalation point of contact for day to day activity issues
-Assist client with our knowledge of global markets
-Manage complex and sensitive client activity
-Provide advice and direction to inexperienced clients
-Ensure the books and records of the client are accurate and complete
-Manage the controls and risks of the client activity
-Provide oversight to the operations delivery from Lisbon
-Contribute to service reviews and attend ad hoc as required
-Validate feasibility of changes to the SLD
-Contribute to providing Change requirements for client specifics, product and efficiencies
-Manage UAT & regression for change releases for client specifics, product and efficiencies
-Conduct client training for on-boarding, change and new client staff
The successful candidate is likely to have:
-Proven track record of working within a client service environment
-Proven track record of working with an operations environment
-Industry experience or professional qualifications relating to Banks and broker dealers or securities services
-Strong Equity Product Knowledge
If you are interested in the role and feel you are suitable please submit your CV.